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Misinformation is among the many obstacles Norfolk Southern is contending with on the derailment web site in Ohio, says the railroad’s CEO


In late January, Alan Shaw, the chief government of Norfolk Southern Corp., touted the railroad’s monetary efficiency and rising cargo volumes. “Service is at the most effective it’s been in additional than two years, and clients are noticing,” he informed buyers.

Don’t miss: Norfolk Southern, which spent $4 billion on inventory buybacks final yr, faces criticism for $1 million fund for Ohio train-derailment victims

The next week, Shaw was getting alerts {that a} Norfolk Southern
freight prepare carrying hazardous chemical substances had derailed close to the Ohio-Pennsylvania border, setting off a disaster that has put intense scrutiny on the railroad’s operations and its chief.

The Nationwide Transportation Security Board, or NTSB, is because of situation its preliminary outcomes on what brought about the derailment on Thursday.

‘The individuals of East Palestine, Ohio, don’t like that persons are calling it American Chernobyl when all of the exams present that it’s protected and that it’s clear.’

— Alan Shaw, Norfolk Southern Corp.

“It’s clear that our security tradition and our investments in security didn’t forestall this accident. We’re going to see how we might have prevented it once we get the NTSB outcomes,” Shaw mentioned in an interview Wednesday. “We’re going to search for different alternatives as effectively, past what’s within the NTSB outcomes.”

The Norfolk Southern veteran, who has been CEO lower than a yr, is below strain from native residents, politicians, regulators and shareholders to clarify what occurred and clear up East Palestine, Ohio. He has visited the small city 3 times. On Tuesday, he met with native college officers and plans to be there once more Thursday.

“My job is to push out the noise and deal with the residents of East Palestine, deal with the environmental remediation, deal with investing on this group,” Shaw mentioned.

An expanded model of this report seems at

Learn on:

EPA orders Norfolk Southern to wash up poisonous derailment in Ohio. The federal company says it should invoice the railroad for its remediation efforts.

Federal EPA has now taken management of East Palestine, Ohio, cleanup effort

Catastrophe-struck East Palestine, Ohio, taking part in host on consecutive days to Trump and Buttigieg

Norfolk Southern’s inventory extends selloff, however one analyst turns bullish — right here’s why

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